Introduction
Juicy Vape complies with the New Zealand Privacy Act 2020 when handling personal information. Personal information refers to information about an identifiable individual (a natural person). This policy outlines how we collect, use, disclose, and protect your personal information. It does not limit or exclude any of your rights under the Act. For more information on the Act, please visit www.privacy.org.nz.
Changes to This Policy
We may update this policy by posting a revised version on our website. Any changes will apply from the date of the update.
Collection of Personal Information
We collect personal information from:
- You, when you provide it directly through our website, during registration, through subscriptions, or when contacting us via phone or email, or when purchasing or using our services and products.
- Third parties, when you’ve authorized them to share your information or when it is publicly available.
Whenever possible, we will collect personal information directly from you.
How We Use Your Personal Information
We may use your personal information to:
- Provide you with services and products
- Market our services and products, including electronic communications (e.g., text or email)
- Improve our services and products
- Process billing and collect payments, including credit card transactions
- Respond to communications or complaints
- Conduct research and analysis on an anonymized basis
- Protect and enforce our legal rights, including defending claims
Disclosure of Your Personal Information
We may disclose your personal information to:
- Service providers supporting our business, such as those hosting or maintaining our IT systems
- Third parties for anonymized statistical analysis
- Regulatory authorities or any person with legal authority to request your personal information
- Any person authorized by the Privacy Act or other applicable laws (e.g., law enforcement agencies)
Protecting Your Personal Information
We take reasonable steps to safeguard your personal information from loss, unauthorized access, or misuse.
Accessing and Correcting Your Personal Information
You have the right to access and request corrections to your personal information, subject to certain legal exceptions. To exercise this right, please contact us at info@juicyvape.co.nz, providing proof of identity and details of your request. If we agree a correction is reasonable, we will update your information accordingly.
We may charge a reasonable fee to provide copies of your personal information or to correct it.
Payment Security
Your payment details are secured through PayPal, a fully PCI DSS compliant certified Solutions Provider, ensuring the safety of your transaction data.
Internet Use
While we take reasonable measures to secure our internet connections, providing personal information over the internet is at your own risk. If you follow a link to another website, please review that site’s privacy policy before submitting personal information, as we are not responsible for external sites.